Privacy Policy Score707 — How We Protect Your Data

Score707 takes the privacy of our members' personal data very seriously. This Privacy Policy is written to clearly and transparently explain how score707 collects, stores, uses, and protects your personal information when you register for and use our platform — covering Sports Betting, Live Casino, Poker, e-sports, and all other features offered by score707.

We comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and all related legislation applicable to score707's platform operations in Malaysia. This means every decision we make regarding the management of your data must have a valid legal basis — we do not collect or process your data arbitrarily.

The term "personal data" in this document refers to any information that can be used to identify you as an individual — including your name, phone number, email address, identification number, and financial information provided to score707 during registration or while using the platform. We understand that in the digital age, trust in a platform begins with how it handles user data — and that is the foundation of score707's privacy policy.

Score707 only collects data that is genuinely necessary to deliver the platform's services to you. We do not collect excessive or irrelevant data beyond what is required for platform operations. The following are the main categories of data that score707 may collect:

• Registration Data: Full name, date of birth, email address, mobile number, username, and encrypted password. This data is required to create and manage your score707 account.
• Identity Verification (KYC) Data: A copy of your Malaysian MyKad, proof of current address (such as a utility bill or bank statement dated within the last 3 months), and proof of ownership of your payment method. This is collected to meet score707's legal compliance and platform security requirements.
• Financial Data: Payment method details used — including Touch 'n Go e-wallet account numbers, GrabPay, Boost, ShopeePay, DuitNow, or FPX bank account numbers (Maybank2u, CIMB Clicks) — along with deposit and withdrawal history. score707 does not directly store credit card numbers or other sensitive payment information in our systems.
• Platform Activity Data: Betting records, casino and poker game history, login session data, IP address, and device and browser type. This data is used for internal analytics, fraud detection, and improving the score707 platform experience.
• Communication Data: Conversations with the score707 customer support team via live chat, WhatsApp, or email are retained for quality control purposes and for reference should any follow-up issues arise.

You have the right to withhold certain data, though doing so may limit your access to specific features on the score707 platform — for example, incomplete KYC verification may result in lower withdrawal limits or delays in withdrawal processing.

Score707 uses collected personal data solely for the legitimate and stated purposes below. We will not use your data for any purpose not listed here without first obtaining your specific consent:

• Account Management: Creating, verifying, and maintaining your score707 account — including the login process, two-factor authentication, and management of your personal settings.
• Financial Transaction Processing: Securely processing deposits and withdrawals via your chosen Malaysian payment method, verifying that transactions originate from legitimate sources, and generating your account financial statements.
• Legal & Regulatory Compliance: To meet AML (Anti-Money Laundering), KYC (Know Your Customer), and other reporting obligations required by Malaysian authorities. score707 may be legally required to disclose certain information to the relevant regulatory bodies.
• Platform Security: Detecting and preventing fraud, money laundering, multi-account abuse, collusion in poker games, and any other security breaches that could harm the score707 platform or its members.
• Service Improvement: Analysing platform usage patterns in aggregate (not at the individual level) to identify features that need improvement, sports requiring broader coverage, and areas of the score707 platform that need technical attention.
• Service Communications: Sending important notifications about your account, changes to our terms, promotions you have opted in to receive, and responses to your customer support enquiries.
• Customer Support: Resolving enquiries, complaints, and assistance requests submitted to the score707 support team effectively and within the committed timeframe.

Score707 does not sell, rent, or lend members' personal data to any third party for marketing or commercial purposes. This is our absolute policy and will not be amended. That said, there are limited situations where score707 may need to share certain data:

• Technical Service Providers: Companies that help score707 operate the platform's technical infrastructure — such as cloud hosting providers, payment processors, and identity verification service providers — may have limited access to data as required to perform their respective functions. All such providers are bound by strict confidentiality agreements and are not permitted to use score707 member data for their own purposes.
• Malaysian Authorities: score707 may be required to disclose member information to competent Malaysian authorities — including the PDRM, MACC, or the Insolvency Department — when ordered by a court or in the course of a legitimate criminal investigation. In such circumstances, score707 will disclose only the information specifically requested and required by law, nothing more.
• Business Transfer: Should score707 be involved in any future corporate restructuring, merger, or acquisition, member data may be transferred to the new entity — subject to prior notification to members and the continuation of the same or stronger data protections.

Outside of the limited circumstances described above, your personal data remains entirely under score707's control and will not be shared with any third party without your explicit written consent. You have the right to withdraw this consent at any time, although doing so may affect score707's ability to continue providing certain services to you.

Score707 continuously invests in security infrastructure to ensure members' personal data is protected to the highest standard. Below are the key security measures we have in place:

• 256-bit SSL Encryption: All communications between your web browser or app and score707's servers are encrypted using TLS protocol with a 256-bit key length — the same standard used by leading banking institutions. This ensures that data transmitted between your device and score707 cannot be read by any third party attempting to intercept it.
• Encrypted Password Storage: Your score707 account password is never stored in plain text in our systems. We use strong cryptographic hashing algorithms with random salts — meaning even if our database were exposed, your actual password cannot be recovered.
• Two-Factor Authentication (2FA): score707 offers 2FA for all member accounts. Once enabled, logging in to your account requires additional verification via a one-time OTP code sent to your mobile number — so even if someone knows your password, they cannot log in without physical access to your phone.
• Abnormal Activity Monitoring: score707's systems continuously monitor login patterns and account activity. Login attempts from unusual locations, suspicious account information changes, or irregular deposit and withdrawal patterns will automatically trigger a security review.
• Regular Security Audits: score707 conducts regular security audits by independent third parties to identify potential vulnerabilities in our systems and ensure data protection standards remain up to date.

While score707 takes all reasonable steps to protect your data, no system is entirely immune. In the event of a security incident affecting member data, score707 is committed to notifying affected members within the stipulated timeframe and taking immediate remedial action.

The score707 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and gather aggregated analytics on how the platform is used. score707 uses several types of cookies:

• Essential Cookies: Required for core score707 platform functions — including login session management, security verification, and language preferences. These cookies cannot be disabled as they are critical to the platform operating correctly.
• Performance Cookies: Collecting aggregated information on how score707 pages are used — such as which pages are visited most frequently and how long members spend in certain sections. This data is used to improve platform design and navigation and does not contain any personally identifiable information.
• Functional Cookies: Stores your personal preferences within the score707 platform, such as your preferred language, display settings, and information you have permitted to be saved for a more convenient login experience in the future.

You can manage cookie usage through your web browser settings. Disabling certain cookies may affect score707 platform functionality — for example, disabling session cookies may cause you to be logged out more frequently. For more information on managing cookies in your browser, refer to your browser's help documentation.

Score707 retains members' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or for as long as required under Malaysian law. The following is a general guide to data retention periods:

• Active Account Data: Retained for the full duration that your score707 account remains active. This data is necessary to ensure your continued secure access to the platform's services.
• KYC & Financial Data: Retained for a minimum of 5 years after account closure or the last transaction — as required under Malaysian AML legislation for audit and investigation purposes.
• Betting & Game Records: Retained for a minimum of 3 years from the transaction date for dispute resolution and score707's internal audit purposes.
• Support Communication Logs: Retained for 2 years as a customer service record and to assist in resolving any issues that may arise in the future.
• Closed Account Data: Following account closure, your personal data will be deleted or anonymised once the minimum retention periods above have elapsed, unless there is a legal requirement to retain it for longer.

Once data is no longer needed and the mandatory retention period has lapsed, score707 will securely delete or anonymise the data using methods that ensure it cannot be recovered or re-identified.

Under Malaysia's PDPA 2010 and score707's policies, you have the following rights regarding the personal data we hold. We are committed to respecting these rights and making it easy for you to exercise them without unnecessary barriers:

To exercise any of the above rights, submit a written request to score707 via email at support@score707.best with the subject line "Data Privacy Rights Request". Please include your full name, score707 account number, and details of the right you wish to exercise. score707 will verify your identity before processing the request to protect the security of your account.

Score707 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or developments in the technologies we use. Our approach to making amendments is as follows:

• Any material changes to how we collect, use, or share your personal data will be communicated to you via your registered email at least 7 days before the amendments take effect.
• Minor amendments such as text corrections, language clarifications, or updates to contact information may take effect immediately without extended prior notice.
• The "Last Updated" date at the top of this page will always reflect the current version of the score707 Privacy Policy.
• Your continued use of the score707 platform after the effective date of any amendment constitutes your acceptance of the updated version of the Privacy Policy.

We encourage you to check this page periodically to stay informed about how score707 protects your personal data. If you disagree with any amendment, you have the right to close your score707 account before the amendment takes effect by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or how score707 manages your personal data, please contact us through the following channels:

• Privacy Email: support@score707.best — use the subject line "Data Privacy Enquiry" so your message is routed to the right team. Response times are typically within 24 business hours.
• Live Chat: Available within the score707 platform with a typical response time of under 2 minutes — ideal for general privacy enquiries.
• WhatsApp: score707's support number is available under the "Contact Us" section once you are logged in to your account.

Score707 is committed to providing meaningful, substantive responses to every privacy enquiry — not just generic templated replies. We understand that questions about data privacy can be sensitive and require clear explanations, and we will do our best to give you the information you need.

For formal complaints regarding data processing that you believe does not comply with Malaysia's PDPA, after contacting score707 directly and being unsatisfied with the resolution provided, you may refer the matter to the Department of Personal Data Protection (JPDP) Malaysia for further investigation.